The increasingly fierce market competition and the increasing demand for customer service quality put forward higher requirements for the ability and reliability of the support system. Guangdong Unicom provides an emergency operation platform by

building an emergency startup system to ensure that it can provide uninterrupted service and customer service satisfaction in case of major failure of the support system. As an important basic branch of CBSS emergency system, emergency startup system plays a vital role. This paper introduces the construction, design ideas and implementation methods of emergency startup system.