Analysis and Conclusion on the Heat Model of Customer Service Behavior of Mail System

Computer & Telecommunication

2016, Vol. 1

Issue (3): 73-74 DOI:

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Analysis and Conclusion on the Heat Model of Customer Service Behavior of Mail System

Zhang Chao

China Mobile Communication Group Guangdong Co., Ltd.

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Abstract According to the analysis of the heat model of customer service behavior in the mail system, the system optimization analysis is carried out by establishing the heat model of user's preference, which provides the basis for the optimization of users' service in different regions.

Key words： data mining heat model discrimination.

Published: 10 November 2017

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TP31

	Service

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Zhang Chao. Analysis and Conclusion on the Heat Model of Customer Service Behavior of Mail System. Computer & Telecommunication, 2016, 1(3): 73-74.

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http://www.computertelecom.com.cn/EN/ OR http://www.computertelecom.com.cn/EN/Y2016/V1/I3/73

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