智慧医疗推动门诊服务流程再造的探索与实践

陈建清, 马祯一

电脑与电信 ›› 2018, Vol. 1 ›› Issue (1-2) : 58-60.

电脑与电信 ›› 2018, Vol. 1 ›› Issue (1-2) : 58-60.
应用技术与研究

智慧医疗推动门诊服务流程再造的探索与实践

  • 陈建清,马祯一
作者信息 +

The Exploration and Practice of Intelligent Medical Treatment to Promote the Reengineering of Outpatient Service Process

  • CHEN Jian-qing, MAZhen-yi
Author information +
文章历史 +

摘要

探索以患者为中心的流程改造,以病人就医的过程为主线,打通诊前、诊中、诊后服务流程,整合线上线下互联网功能,开展移动医疗、自助医疗、诊间结算等便民服务,加强医院内部管理,提高服务效率,推进“互联网+医疗健康服务”,服务于患者,改善就医体验。

Abstract

This paper explores on the patient-centric process reengineering, smoothing the process before diagnosis, during diagnosis and after diagnosis. It integrates the online and offline functions; carries out mobile treatment, self-medicine and consultation settlement; strengthens internal management; improves the service efficiency; and promotes the“Internet + health service”, to improve the patient experience.

关键词

自助服务 / 医保移动支付 / 分时段 / 中药快递

Key words

self-service / medical insurance mobile payment / dayparting / Chinese medicine express

引用本文

导出引用
陈建清, 马祯一. 智慧医疗推动门诊服务流程再造的探索与实践[J]. 电脑与电信. 2018, 1(1-2): 58-60
CHEN Jian-qing, MAZhen-yi. The Exploration and Practice of Intelligent Medical Treatment to Promote the Reengineering of Outpatient Service Process[J]. Computer & Telecommunication. 2018, 1(1-2): 58-60
中图分类号: R197.3   

Accesses

Citation

Detail

段落导航
相关文章

/