基于聚类分析的智能答疑系统在招生
咨询方面的应用

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摘要生源质量是高校人才培养工作的重要因素，优质的生源是高校高水平人才培养的首要环节，招生宣传、招生咨询同步在招生工作中发挥着重要作用。高校招生在线咨询通常采用人工回复或基于关键词匹配的问答系统来处理，存在效率低下、回答问题不及时等缺陷。采用聚类分析方法，对招生咨询中遇到的问题进行集中分析，将不同层次、不同类别的问题进行归纳整理，统一解答。同时采用智能的网上答疑方法，系统自动识别并解答相关招生问题。

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	王艳军李舒陈子航董坤沈雪静

关键词 ：聚类分析, 自动识别, 智能答疑, 招生咨询

Abstract： In June 2019, the Ministry of Education officially approved 15 vocational and technical universities, and six universities opened computer application engineering majors. In order to meet with the new requirements of the Ministry of Education for voca- tional education, this paper studies and discusses on the undergraduate specialty construction program of "Computer Application En- gineering" in vocational and technical universities. It puts forward the need to optimize the talent training scheme, construct the teaching management system suitable for the vocational undergraduate course, construct the curriculum system which combines the professional theory with practice, and strengthen the input of training base configuration.

Key words： vocational and technical university computer application engineering professional construction

年卷期日期: 2020-05-10 出版日期: 2020-05-10

引用本文:

王艳军李舒陈子航董坤沈雪静. 基于聚类分析的智能答疑系统在招生咨询方面的应用[J]. 电脑与电信, .
LUO Guo-qiang ZUO Wen-tao LI Jia-hua . Research and Discussion on the Construction of the "Computer Application Engineering" Ma- jor in Vocational and Technical University——A Case Study on Guangzhou Vocational and Technical University of Science and Technology. Computer & Telecommunication, 2020, 1(5): 3-.

链接本文:

http://www.computertelecom.com.cn/CN/ 或 http://www.computertelecom.com.cn/CN/Y2020/V1/I5/3

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